Crew Stories: Rude, aggressive and guest who complain about anything
During my first contract, I had one lady giving me the biggest shock in 8 years of Hospitality, so what happened.
Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.
Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.
During my first contract, I had one lady giving me the biggest shock in 8 years of Hospitality, so what happened.
We passed through many cities on our way to Alaska. I went to Cabo Saint Lucas with Aleksandra my roommate, although we only had an hour and a half to be there. But no matter, it was just enough time for us to take some photos, buy hats and scarfs, have a Corona and go for a little dip in the water. We also met with a few people and had a chat with them.
The positive side of the job is the travel, of course. We visited lots of cities because the ship is always ported somewhere else.
The bar manager Janice was English and was very fair during my contract on Island Princess. She would make Bar waiter rotations so that everyone would get a chance to work in different bars. If there were four-bar waiters in one bar, then you would spend four weeks working in that bar and after that, the crew would rotate places. I thought that was really fair. Especially because those that arrive first have the most energy and they would get assigned to work on the open deck right away.
For the last two months of my first contract as a Bar Waiter during the Antarctica season, I worked in Cafe Bar. It was a mess every day, working from 12 pm till 6 pm. From the moment when I arrive at 12 o'clock in the shift, I spend an hour and a half just clearing up everything from morning tours of coffee and dishes.
Not long ago P&O cruise ship Oriana was sold to the new China-based Cruise Company Astro Ocean Cruises. After the ship was fitted with a new livery and logo during a technical stop-over in Greece the vessel was renamed Piano Land. The new Company has just entered the cruise market but they have strong support from their crew members who know the business due to the fact that most of them are former employees of other major cruise lines.
At Princess Cruises Line from the Bar Department, I was nominated 3 times for Consummate Host of the Month award.
I met a lot of great people, made a few friends and the passengers were generous with tips. I met two writers and an amazing traveler form Brazil.
I started a new contract in the fall, terrible heat of summer past me by. Working on an open deck in the sun is not an easy job. All the guests have a nice sunbathing, enjoying; wait on you to deliver water, juice or some alcohol.
One of the things that have always worried me over the past 6 years working on ocean cruise ships is; Will I get my suitcases at the airport and will the company agent welcome me.