The newly established Crew Welfare Hub at Liverpool Cruise Terminal has wrapped up a highly successful summer season, providing essential support and services to thousands of cruise ship crew members.

Throughout the summer months, the terminal welcomed 97 vessels, bringing in a total of 55,575 crew members. These dedicated professionals worked tirelessly to ensure an unforgettable experience for passengers aboard their vessels.

Juna Sebayang’s story is one of hard work, passion, and finding love on cruise ship. He began his career as a waiter on Star Cruises and Dream Cruises, learning the ropes of the cruise industry from the ground up. Over time, he built his skills and knowledge, rising through the ranks to become the Food and Beverage Director on Resorts World One. Now, Juna oversees the ship’s wide-ranging operations that include Japanese, Chinese, Malay, Western, and Indonesian dishes, making sure every guest enjoys a taste of home and adventure.

A crew member from MSC Cruises has reached out to Crew Center to shed light on a growing concern regarding the company’s performance evaluation process. According to the crew member, who has worked with MSC for several years, the current system used to evaluate employees seems increasingly flawed and biased, causing frustration and delays for many hardworking individuals.

In times of struggle, one of the most beautiful things that often rises to the surface is the strength and unity of a community. Today, we are calling on the cruise ship crew and beyond to rally around one of our own.

Marlene dela Cruz is a single mother of three boys and a former Beauty Specialist at Harding Brothers aboard Princess Cruises ships. Marlene has dedicated years of her life to making passengers feel their best, is now in the fight of her life against stage 2B breast cancer.

Global marine services provider Oceanic, through its SeaMed24 Medical Solutions, will offer support for seafarers by integrating VIKAND’s mental health training programs for maritime customers. This collaboration is part of Oceanic’s broader commitment to the overall wellbeing of crew members aboard the 2,300+ vessels it serves including merchant ships, cruise ships, and expedition vessels.

The legendary Seabourn Odyssey is on her final Alaska voyage before embarking on a new chapter under Mitsui Ocean Cruises in Japan. Before that, the ship will head to dry dock in Vancouver, where she will undergo refurbishment to meet the requirements of the Japanese cruise line and be renamed Mitsui Ocean Fuji.

Crew Center recently received a letter from a former crew member who wanted to share his side of the story about a situation that ended with him losing his job. 
This crew member worked as a bartender on the cruise ship MSC Seaside, and thought of his team as family. They joked around, supported each other, and made their work environment feel like home. He worked closely with a waitress from the Philippines, and for two months, they had a good working relationship filled with jokes and mutual respect.

Cunard honored two outstanding crew members for their exceptional contributions with Stars of the Year for 2023 award. The programme, known for recognizing excellence in service and adherence to Cunard’s Culture Essentials, continues to highlight the dedication and commitment of those working aboard Cunard ships.

On a recent MSC Cruises voyage, newlyweds Yulia and Sergey made waves with a jaw-dropping request when they ordered everything on the menu for two people! 

The hilarious moment was caught on video and has taken the internet by storm.

Each year, Royal Caribbean selects an Employee of the Year from more than 40,000 crew members working aboard its ships. This year, 26 ships in the fleet submitted their nominations for this prestigious award, breaking the record for the highest number of nominees ever. The winner bags a cool $5,000!