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Crew Insights

Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.

Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.

8 Tips for Rude Cruise Guests – How to behave appropriately and get extra service

Submitted by kgnadmin on

Sometimes I felt like being on the edge of a cliff. When am I going to see my family again? How could my managers on board the ship be unfair? 

On top of all those concerns, some unpleasant guests are among my regular daily challenges. However, no matter how hard it was, I always kept in mind that the darkest hour of the night always comes just before dawn.

How to make cruise guests happy?

Submitted by kgnadmin on

Have you ever wondered what it takes to make a guest happy? The key is to understand the needs of others and always take pride in your job on a cruise ship. Indeed, we live in a society where time is money. Most people work around the clock to ensure their family needs are met. Sometimes, a lucky percentage of people can go on a cruise, capture unforgettable memories with their friends and family, and create a lifetime experience.