Oceania Cruises say a crew member has died today aboard Oceania Riviera. The cruise ship arrived at Port Miami later than expected and many passengers expressed their frustration because of the delayed embarkation, not knowing what was going on.

In a response to one of the comments from a passenger saying “Check in today for the Riveria was unacceptable!  2 hours standing in line with no rhyme or reason!“ Oceania Cruises released the following statement on Twitter:

“Today at Port Miami, one of Riviera's crew members passed away. Our heartfelt sympathies go out to the family members of the crew member, as well as our officers, staff and guests on board. We apologize for any inconvenience this has caused. “

The cause of the death is not known and the deceased will not be named until the family or next of kin can be notified.

Update: Oceania Riviera Crew member dies in fall on the pier, read more here.